Terms & Conditions

1.1 When the following words with capital letters are used in these Terms, this is what they will mean:

• Arrival Date - the date and time on which your Booking will begin, and the Property will be made available to you.
• Balance Due Date - 10 weeks before your arrival date.
• Booking - the confirmed reservation of the Property to commence on the Arrival Date and end on the Departure Date.
• Booking Confirmation - the written acceptance from us of the Booking Reservation which may include more information such as details around arrival and departure, directions, House Rules, EV Policy etc.
• Booking Deposit - 25% of the Booking Price required when making your Booking Reservation. This is non-refundable.
• Booking Price - as set out on our website listing and confirmed in the Booking Confirmation.
• Booking Reservation - your request to book a property.
• Business Day - a day other than a Saturday, Sunday or public holiday in England when banks in London are open for business.
• Contact Details - the details found on the Contact Us page of the Website and which will be set out in all communication between us and you when in written form.
• Departure Date - the date and time on which your Booking will end and you must vacate the Property.
• Electric Vehicle Policy - no electric vehicle charging is permitted at any time during your stay in The Perch.
• Events Outside of the Parties' Control - as defined in clause 9.
• Group - the named individuals attending the Property subject to these Terms.
• House Rules - a separate document provided to you at the time of the Booking Confirmation and therewith forming our contract.
• Permitted Pets - any animal attending the Property. There are no permitted pets under any circumstances during your stay.
• Property - the property provided for holiday letting purposes, details of which have been made available on the Website and includes the outside spaces belonging to the Property.
• Terms - the terms and conditions on which your Booking is supplied to you (also referred to as Booking Terms), being this agreement and any other documentation referred to in this agreement which constitute our overall contract.
• Website - https://www.hiddenvalleyhideaway.co.uk together with other websites which may be used by us from time to time.
• We/our/us - The Perch @ Hidden Valley Hideaway, Brynderwen, Dolwen, Llanidloes, Powys, SY18 6LJ.
• You/your - the individual who makes the Booking Reservation, who must be over the age of 18.

1.2 When we use the words "writing" or "written" in these Terms, this includes email but does not include facsimile or any messaging service or platform.

1.3 Unless the context otherwise requires, words in the singular shall include the plural and vice versa.

1.4 If any of these Terms conflict with any term contained within the Booking Confirmation, these Terms will take priority.